Delays in Contacts Creation, Updation and Deletion

Incident Report for SendGrid

Resolved

Our engineers have monitored the fix and confirmed the issue related to delays in contacts creation, deletion and updation has been resolved. All services are now operating normally at this time.
Posted Jun 23, 2024 - 02:34 PDT

Monitoring

Our engineers have implemented a fix and are monitoring system performance. We will provide another update in an hour or as soon as more information becomes available.
Posted Jun 23, 2024 - 01:55 PDT

Identified

Our engineers have identified the issue and are working toward a fix. We will provide another update in an hour or as soon as more information becomes available.
Posted Jun 23, 2024 - 01:37 PDT

Investigating

Starting around 22:30 PT on June 22 2024, our engineers began investigating an issue related to delays in contacts creation, deletion and updation. Users may experience delays in creating, updating or deleting contacts. This does not impact mail send. We will provide another update in an hour or as soon as more information becomes available.
Posted Jun 23, 2024 - 01:04 PDT
This incident affected: Marketing Campaigns (Marketing Campaigns).