Event Webhook Delays

Incident Report for SendGrid

Resolved

Our engineers have monitored the fix and confirmed the issue with Event Webhook delays has been resolved. All services are now operating normally at this time.
Posted 2 years ago. Apr 12, 2023 - 14:48 PDT

Monitoring

Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 1 hour or as soon as more information becomes available.
Posted 2 years ago. Apr 12, 2023 - 14:20 PDT

Identified

Our engineers have identified the issue and are working toward a fix with the delays in Event Webhook POSTs. We will provide another update in 1 hour or as soon as more information becomes available.
Posted 2 years ago. Apr 12, 2023 - 13:48 PDT

Investigating

Starting around 1:38pm PT on April 12th 2023, our engineers began investigating an issue with delays with Event Webhook POSTs. A subset of users may experience delays when receiving webhook events on their endpoint. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.
Posted 2 years ago. Apr 12, 2023 - 13:46 PDT
This incident affected: Webhooks (Event Webhook).