Our engineers have monitored the issue and confirmed that is has been resolved. All services are now operating normally at this time.
Posted Mar 01, 2023 - 22:47 PST
Monitoring
We are still monitoring performance to make sure that the issue has been fully resolved post rollback.
Posted Mar 01, 2023 - 21:56 PST
Update
Certificate rollback has been completed for SMTP and API. We are still monitoring performance to make sure that the issue has been fully resolved.
Posted Mar 01, 2023 - 21:54 PST
Update
Our engineers have identified the issue and are working towards mitigation. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Mar 01, 2023 - 20:59 PST
Identified
We have recently rolled out a new certificate change for SMTP and API while some clients are experiencing compatibility issue with new certificate.
Posted Mar 01, 2023 - 20:34 PST
This incident affected: Mail Sending (API v3, SMTP).
