406 Errors During Email Sends and SendGrid Website Access
Incident
Report for SendGrid
Resolved
Our engineers have confirmed the issue with 406 error has been resolved and email sending was not impacted during this time. All services have been confirmed as operating normally.
Monitoring
Our engineers have reviewed the 406 errors occurring with SendGrid and are currently monitoring the situation. We have confirmed that email sends were not impacted. We will provide another update in 30 minutes or as soon as more information becomes available.
Identified
Our engineers have identified the issue and are working toward a fix for the errors being received. We will provide another update in 30 min or as soon as more information becomes available.
Investigating
Starting around 1:20 PM PST today, our engineering team began investigating an issue affecting access to the SendGrid dashboard and the execution of APIs. As a result, users may encounter 406 errors along with messages indicating that an error has occurred. This issue is currently impacting the ability to send emails.
We are actively working to resolve the problem and will provide an update within the next 30 minutes or as soon as additional information becomes available.
We are actively working to resolve the problem and will provide an update within the next 30 minutes or as soon as additional information becomes available.
This incident affected: Marketing Campaigns (Marketing Campaigns), Mail Sending (API v3), and API, Website, Statistics, Email Activity, Legacy Marketing Campaigns.