Delay in Email Event Processing and Stats

Incident Report for SendGrid

Resolved

Between 8:53 AM and 9:37 AM PST, customers may have experienced delays in email event processing, including click and open data. Our Engineers identified a bottleneck, and have resolved the issue.

While email delivery continued with low execution times, the reporting of these events to the Stats API and your dashboard was delayed.

However, all downstream queues, including Engagement Stats, have fully caught up as of 9:45 AM PST and are resolved at the time.

Posted Mar 05, 2026 - 11:14 PST