Our engineers have monitored the fix and confirmed the issue with accessing the support portal has been resolved. All services are now operating normally at this time.
Posted Jun 06, 2023 - 21:29 PDT
Monitoring
Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 30 minutes or as soon as more information becomes available.
Posted Jun 06, 2023 - 21:01 PDT
Identified
Our engineers have identified the issue and are working toward a fix. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jun 06, 2023 - 20:58 PDT
Investigating
Starting around 6 PM PST on 06-06-2023, our engineers began investigating an issue with accessing the support portal. Users may experience errors when trying to contact support from the portal. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.
