Intermittent Mail Processing Delays and Timeouts

Incident Report for SendGrid

Resolved

From 08:45 AM PDT to 09:05 AM PDT on March 23, 2023, we experienced an issue that may have affected processing times, and may have also resulted in connection time-outs to our servers. Potential impacts to users may include those that utilize the parseapi feature, as well as some "Forward Bounce" information. Our engineers were able to quickly identify the issue and deploy a fix, and all systems are operating normally at this time. If you experienced degradation in service during this window, please contact Support.

Posted Mar 23, 2023 - 08:00 PDT