Delays in Email Sending
Incident
Report for SendGrid
Resolved
Our engineers have monitored the fix and confirmed the issue with delays in email sending. This issue has has been resolved. All services are now operating normally at this time.
Update
Engineers have resolved the issue with emails queued up between 9:26 AM PDT and 10:24 AM PDT. We are currently monitoring system performance for any further issues. We will provide another update in one hour or sooner if more information becomes available.
Update
Our engineers have implemented a fix and are currently monitoring system performance. Please note that messages sent between 9:26 AM PDT and 10:24 AM PDT may may currently be affected. The resolution of those emails being sent is still underway. However, new email sends are not impacted. We will provide another update in one hour or sooner if more information becomes available.
Monitoring
Our engineers have identified the issue and are actively working on a resolution. Any new email sends are not impacted and we are closely monitoring the situation. We will provide another update in 30 minutes or sooner if new information becomes available.
Identified
Our engineers have identified the issue and are actively working on a resolution. In the meantime, email delivery has been restored, and we are closely monitoring the situation. We will provide another update in 30 minutes or sooner if new information becomes available.
Investigating
Starting around 9:26 am PDT on July 19th, our engineers began investigating an issue with email sending. Users may experience delays in email sends. We will provide another update in 30 minutes or as soon as more information becomes available.
This incident affected: Marketing Campaigns (Marketing Campaigns) and Mail Sending (API v3, SMTP, API v2).