Our engineers have monitored the fix and confirmed the issue has been resolved. All services are now operating normally at this time.
Posted May 24, 2021 - 17:57 PDT
Monitoring
Our engineers have implemented a fix and are monitoring system performance. We will provide another update shortly.
Posted May 24, 2021 - 17:26 PDT
Identified
Our engineers have identified the issue and are working toward a fix. We will provide another update in an hour or as soon as more information becomes available.
Posted May 24, 2021 - 17:18 PDT
Investigating
Engineers have begun investigating an issue with delivery to Microsoft from one of our shared IP pools which began on 5/22/2021 at 9:00 AM PDT. A subset of customers may be experiencing deferrals to Microsoft domains. We will provide another update in an hour or as soon as more information becomes available.
Posted May 24, 2021 - 16:45 PDT
This incident affected: Mail Sending (API v3, SMTP, API v2).
