SendGrid Status

All Systems Operational

Mail Sending Operational

API v3 Operational

SMTP Operational

API v2 Operational

Marketing Campaigns Operational

Webhooks Operational

Event Webhook Operational

Parse API Operational

API Operational

Website Operational

Statistics Operational

Email Activity Operational

Partners Operational

Billing Operational

Legacy Marketing Campaigns Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 15, 2026

No incidents reported today.

Jun 14, 2026

Retroactive Incident: Mail Delivery Delay to a Small Subset of Users

Resolved - Twilio-Sendgrid mail delivery was degraded for approximately 16 minutes between 3:18 PM and 3:34 PM Pacific Time on 06/14/2026. During this period of time customers may have experienced delays affecting a subset of users. User experience was degraded with delayed mail delivery during this window, though the scope was limited to affected users rather than a system-wide outage. The issue has now been resolved.
Jun 14, 14:00 PDT

Email Sending Delays

Resolved - Our engineers have monitored the fix and confirmed the issue with high latency and 5xx errors has been resolved. All services are now operating normally at this time.
Jun 14, 12:23 PDT

Monitoring - Our engineers have implemented a fix and are monitoring system performance. We will continue to observe the platform for the next hour to ensure full stability, and will mark this incident as resolved if no further issues are seen. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 14, 11:11 PDT

Identified - Our engineers have identified the issue and are working toward a fix. Mitigation efforts are underway to resolve the intermittent errors and delays. We will provide another update in 30 minutes or as soon as more information becomes available.
Jun 14, 10:34 PDT

Update - Engineers are still investigating issues causing email sending delays. We will provide a status update in 30 minutes or as soon as more information becomes available.
Jun 14, 10:20 PDT

Investigating - Starting around 12:00 AM PDT on June 14, 2026, our engineers began investigating an issue with our core API and platform services. Users may experience high latency, timeouts, and 5xx errors with sending email through the API and the UI. We will provide another update in 30 minutes or as soon as more information becomes available.
Jun 14, 09:45 PDT

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

Retroactive Incident: Mail Delivery Delay to a Small Subset of Users

Resolved - Twilio-Sengrid mail delivery was degraded for approximately 9 minutes between 9:18 AM and 9:27AM Pacific Time on 06/11/2026. During this period of time customers may have experienced delays affecting a subset of users.

User experience was degraded with delayed mail delivery during this window, though the scope was limited to affected users rather than system-wide outage.

The issue has now been resolved.
Jun 11, 10:05 PDT

Jun 10, 2026

Elevated Email deferrals

Resolved - Our engineers have monitored the fix and confirmed the issue with email deferrals has been resolved. All services are now operating normally at this time.
Jun 10, 01:49 PDT

Monitoring - Our engineers have implemented a fix and are monitoring system performance. We will provide another update in an hour or as soon as more information becomes available.
Jun 9, 22:51 PDT

Investigating - Starting around 9:25 AM GMT+8 on June 10, 2026, our engineers began investigating an issue affecting email processing within SendGrid. Users may have experienced elevated email deferrals, with some messages temporarily receiving "Internal Server Error" responses during delivery attempts. This issue does not impact mail send capability; however, delivery may have been delayed for a subset of messages. Our team continues to investigate the root cause and monitor system performance. We will provide another update in 60 minutes or as soon as more information becomes available.
Jun 9, 22:07 PDT

Jun 9, 2026

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.