SendGrid Status

All Systems Operational

Mail Sending Operational

API v3 Operational

SMTP Operational

API v2 Operational

Marketing Campaigns Operational

Webhooks Operational

Event Webhook Operational

Parse API Operational

API Operational

Website Operational

Statistics Operational

Email Activity Operational

Partners Operational

Billing Operational

Legacy Marketing Campaigns Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 30, 2026

No incidents reported today.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

Design Editor Template Not Allowing Movement of Modules

Resolved - Our engineers have monitored the fix and confirmed the issue with module movement in the Design Editor has been resolved. All services are now operating normally at this time.
Apr 23, 14:18 PDT

Update - Our team is still investigating this issue, and we still don't have updates to provide. For now, latest recommendation persist:

For the best experience, please use the latest version of Safari or Firefox while we work on a fix.

We will provide another update as soon as more information becomes available.
Apr 23, 10:16 PDT

Identified - Our engineers are continuing to investigate the issue with the Design Editor preventing module movement. Initial findings suggest Chrome's latest update (ver.147) from last Wednesday may be the cause.

For the best experience, please use the latest version of Safari or Firefox while we work on a fix.

We will provide another update as soon as more information becomes available.
Apr 22, 13:51 PDT

Update - Our engineers are continuing to investigate the issue with the Design Editor preventing module movement. Initial findings suggest Chrome's latest update (ver.147) from last Wednesday may be the cause.

For the best experience, please use the latest version of Safari or Firefox while we work on a fix.

We will provide another update in 2 hours or as soon as more information becomes available.
Apr 22, 11:36 PDT

Update - Our engineers are continuing to investigate the issue with the Design Editor preventing module movement. We will continue to provide another update in 2 hours or as soon as more information becomes available.
Apr 22, 10:41 PDT

Investigating - Starting around 8:22 AM PST on April 22nd, 2026, our engineers began investigating an issue where module movement is not functioning properly within the Design Editor. Customers may experience the inability to select modules for drag-and-drop repositioning. This does not impact mail send. We will provide another update in an hour or as soon as more information becomes available.
Apr 22, 09:32 PDT

Apr 22, 2026

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

Mail Send Delays

Resolved - Our engineers have investigated and resolved the issues with delayed delivery of emails for a subset of customers. From 12:05 pm PST to 12:45 pm PST customers may have seen a delay in the delivery of their emails. The issue has been resolved and all impacted services are operating normally.
Apr 18, 13:07 PDT

Apr 17, 2026

Contact uploads being delayed - TNE Marketing Campaigns

Resolved - Our engineers have monitored the fix and confirmed the issue with Marketing Campaign uploads and deletion has been resolved. All services are now operating normally at this time.
Apr 17, 06:13 PDT

Monitoring - Our engineers have implemented a fix and are monitoring system performance. We will provide another update in an hour or as soon as more information becomes available.
Apr 17, 05:52 PDT

Investigating - Starting around 04:30 PST on April 17th, 2026, our engineers began investigating an issue with contact upload delays when using TNE Marketing Campaings (Legacy Marketing is NOT affected). Customer may experience delays after uploading or deleting contacts using their Marketing Campaing plans. This does not impact mail send. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 17, 04:58 PDT

Apr 16, 2026

No incidents reported.